The Platform

Entry, automated.

Advanced access control for gated communities and commercial properties. Choose a staffed Mission Control setup, a fully automated kiosk, or both.

Visitors managed
200,000+
Properties served
2,000+
Annual entries
1.5M+

What is MyWatchtower?

MyWatchtower is cloud-based visitor management and access control software from JEKA Software. It is built for HOA and CDD boards, community association managers, and the owners of gated communities, multifamily and commercial properties.

Residents pre-register guests in a mobile app. Visitors enter at a staffed gate through Mission Control, or at an unstaffed gate through a self-service kiosk with a PIN code, QR code, or directory call. License plate recognition is available at both. Every entry is saved as a time-stamped record in one cloud dashboard that covers one site or many.

The MyWatchtower Kiosk

Engineered for Unstaffed Entry

A weather-ready touchscreen kiosk for unstaffed gates. It processes visitor entry around the clock and logs every entry to the MyWatchtower cloud.Scroll to take it apart

  1. A hooded, key-locked enclosure on a pedestal at the entry lane. No on-site staff required.

  2. Visitors choose PIN code, QR code scan, or directory call. PINs can be single-use, time-limited, or recurring.

  3. The camera captures the visitor at the moment of entry and attaches the photo to the time-stamped entry record.

  4. Visitors search the directory and call the resident. The resident authorizes access with one key press, from anywhere.

  5. Cellular, WiFi, or Ethernet, with cellular failover. Works with compatible Brivo or HID gate controllers.

  6. Up to 4 hours of battery backup keeps the kiosk operational during power outages.

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Flexible Deployment

Staffed, Unstaffed, or Both.

Run a staffed gatehouse with Mission Control, a self-service kiosk at the entry lane, or both at different gates. MyWatchtower fits the way your community runs today.

Mission Control Suite

Staffed Entry

Your gate staff process each visitor from Mission Control: one screen for arrivals, pre-approved visitors, vehicle details, and entry notes.

  • Real-time visitor processing
  • Pre-approved visitor lists
  • High-throughput queue management
  • Visitor, vehicle, and unit details
  • Resident notified on arrival
  • Time-stamped record with notes
Best forCommunities that keep a staffed gatehouse

Self-Service Kiosk

Now Available

Unstaffed Entry

A weather-ready touchscreen kiosk at the entry lane processes visitor entry around the clock, with no on-site staff required.

  • Single-use, time-limited, or recurring PINs
  • QR code passes from the resident app
  • Directory search and resident calling
  • Photo captured on every entry
  • Up to 4 hours of battery backup
  • Optional Live Agent for visitor-initiated entries
Best forCommunities that want 24/7 entry without gate staff

Shared by both modes

Built on the Same Cloud

Choose one mode, or run both across different access points. Every entry goes to the same cloud dashboard and the same audit trail.

  • Cloud dashboard
  • Entry records and audit trail
  • Resident mobile app
  • Real-time notifications
  • License plate recognition
  • Brivo and HID controllers
Kiosk Entry

How Visitors Enter

The kiosk gives every visitor a simple, verified path through your gate. Each method maintains a complete record of every interaction.

PIN Code Entry

Residents issue unique PIN codes to expected guests in advance. At the kiosk, the visitor enters the PIN and access is granted instantly.

Single-use, time-limited, or recurring

QR Code Scan

Visitors present a QR code on their phone to the kiosk scanner. The credential is verified instantly and the gate opens in seconds.

Digital, centrally managed, instantly revocable

Directory & Resident Call

Visitors without a credential search the community directory and place a call to the resident's registered phone. The resident authorizes access with a single key press, from anywhere.

Full interaction logged automatically

A photo with every entry

Regardless of entry method, the kiosk captures a photo of the visitor at the moment of entry and attaches it to the entry record alongside the timestamp and gate used. If a question ever arises about who entered, the answer is a verified record with a face attached.

One site or hundreds

Built for scale.

Whether you manage a single private entry or a massive distributed community, MyWatchtower scales with your infrastructure.

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Cloud Platform

Beyond the Gate

The kiosk is the visible part of MyWatchtower. Behind it sits a complete community access-management platform — accessible from any device, with no servers or IT overhead required.

AI-Powered

License Plate Recognition

MyWatchtower's LPR engine automatically reads and logs every vehicle plate that passes through your entry lanes. Approved residents and vendors move through without stopping. Plates that are not pre-registered are recorded in the entry log. Every plate, every visit, is captured in a searchable, timestamped record.

  • Frictionless drive-through for pre-registered residents and vendors
  • Automatic plate capture and timestamping on every vehicle
  • Searchable vehicle history with date, time, gate, and entry method
  • Entry records for plates that are not pre-registered
  • Works in both staffed Mission Control and fully unstaffed kiosk configurations
  • No stickers, transponders, or clickers required for residents

Live Camera Feeds

Camera Hub

Every camera across your community — gate lanes, common areas, amenity spaces, and perimeter — consolidated into a single live dashboard. No more switching between separate systems or hunting through multiple NVR interfaces. Everything is in one place, on any device.

  • Unified multi-camera dashboard across all sites and entry points
  • Cross-reference live and recorded video with visitor entry logs instantly
  • Integration with LPR events for visual verification of plate reads
  • Zero-latency streaming optimized for mobile and weak connections
  • Role-based access — board, managers, and gate staff see what they need
  • Cloud-hosted recordings with no on-site storage hardware required

Complete Lifecycle

Incident Reporting

When something happens in the community, MyWatchtower gives you a structured workflow to document it, assign it, track it, and close it. File reports from the web dashboard or mobile app with photos, location, severity, narrative, and involved parties — and the right people are notified the moment a report is created or updated.

  • Detailed report creation from web or mobile with photo and evidence uploads
  • Severity levels, categories, location tagging, and involved party fields
  • Assign ownership and track status from open through resolution
  • Real-time email and push notifications to board members and managers on every update
  • Centralized incident dashboard with advanced filtering and search
  • Immutable audit log of every action taken on every report
The MyWatchtower App

Operations in Your Pocket.

Full-featured iOS and Android app. Approve access, register visitors, manage credentials, create incident reports, view camera feeds, and receive push notifications from anywhere.

  • Register visitors and send passes
  • Approve access from anywhere
  • Manage credentials
  • Push notifications on arrival
  • View camera feeds
  • Create incident reports
Download MyWatchtower on the App StoreGet MyWatchtower on Google Play
Specifications

At a Glance

A staffed gate and the kiosk, side by side.

Operation

StaffedOn-site personnel via Mission Control Center

KioskFully automated — no on-site staff required

Entry Methods

StaffedStaff-processed visitor check-in and vehicle logging

KioskPIN code, QR code scan, resident directory call

Visitor Photos

StaffedCaptured by staff at the gatehouse

KioskCaptured automatically at the kiosk on every entry

Resident Control

StaffedResident notifications sent automatically on arrival

KioskIssue PINs and QR passes from the mobile app

Gate Hardware
BothCompatible Brivo or HID controller
Connectivity

StaffedStandard network connection at the gatehouse

KioskCellular, WiFi, or Ethernet at the kiosk

Power Backup

StaffedStandard facility power — no special backup

KioskUp to 4-hour battery backup at the kiosk

Remote Assistance

StaffedOn-site staff handle all visitor interactions

KioskLive Agent (optional, additional fees): a live person, working remotely, processes visitor-initiated entries under your community's rules.

Credential Mgmt

StaffedStaff-managed visitor list with resident pre-approval

KioskPINs, QR codes, and digital passes — full lifecycle

LPR

StaffedSupported — plates captured and logged by Mission Control

KioskSupported — plates logged on every vehicle entry

Camera Hub
BothConsolidated multi-camera dashboard
Incident Reporting

StaffedWeb or mobile app — filed from gatehouse or mobile

KioskWeb or mobile app — available to board and managers

Notifications

StaffedReal-time email and push for arrivals and incidents

KioskReal-time email and push for gate events and credentials

Audit Trail
BothImmutable log of every entry, credential, and action
Mobile App
BothFull-featured iOS and Android app
Infrastructure
BothZero — 100% cloud, no servers or IT staff

Experience the platform in action.

Book a demo to see the kiosk, Mission Control, and the resident app working together.

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